Terms of Service

Hero Heating & Air LLC Terms of Service

Effective Date: June 1, 2026

Acceptance of Terms

By accessing our website, creating an account, scheduling service, or otherwise using our services, you agree to these Terms of Service.

Services

Hero Heating & Air LLC provides:

HVAC installation
HVAC repair
Heating services
Air conditioning services
Maintenance services
Indoor air quality solutions
Related HVAC products and services

Customer Accounts

Customers may create online accounts.

You are responsible for:

Maintaining account confidentiality
Protecting login credentials
Providing accurate information
Updating account information as needed

Estimates and Pricing

Quotes and estimates are based on information available at the time provided. Additional work, unforeseen conditions, code requirements, or equipment issues may result in additional charges.

Scheduling

Appointments are subject to technician availability.

Customers are responsible for:

Providing accurate contact information
Providing access to service locations
Ensuring safe working conditions

Payments

Payment is due according to the terms stated on your invoice or service agreement.

Failure to pay may result in collection efforts and additional fees as permitted by law.

Warranty Disclaimer

Manufacturer warranties apply where applicable.

Any labor or workmanship warranties provided by Hero Heating & Air LLC will be specified separately in writing.

Except as expressly stated, services are provided “as is” to the fullest extent permitted by law.

Limitation of Liability

To the maximum extent permitted by law, Hero Heating & Air LLC shall not be liable for indirect, incidental, consequential, special, or punitive damages arising from use of our website or services.

Intellectual Property

All website content, logos, graphics, trademarks, text, and materials are the property of Hero Heating & Air LLC and may not be copied, reproduced, or distributed without written permission.

Prohibited Use

Users may not:

Violate applicable laws
Attempt unauthorized access to systems
Submit fraudulent information
Interfere with website operation
Misuse customer accounts

Governing Law

These Terms shall be governed by the laws of the State of South Carolina.

Contact Information

Hero Heating & Air LLC
490 Long Point Road
Mount Pleasant, SC 29464

Phone: 843-402-8339
Website: www.heroheatingandair.com
Email: info@heroheatingandair.com