CHARLESTON AREA HVAC MAINTENANCE PLAN
Hero Heating, Cooling & Plumbing is a local HVAC company that genuinely cares about our customers, which is why we want you to get the most out of your HVAC systems by providing comprehensive maintenance solutions.
While this service doesn’t have the same immediacy as repairs or replacements, it is just as crucial to the ongoing function and longevity of your heating and cooling systems.
FOR JUST $195 PER YEAR, YOU RECEIVE:
A complete inspection of the electrical connections, fan blade, and the contactor
Checking low voltage and high voltage terminals, motors, bearing, and indoor blower wheel
Priority Service and no after-hour fees
Check and calibrate thermostat
Clean the drain lines and pan
15% discount on all parts and labor
Balance refrigerant charge
Check for any mold and/or algae growth
Clean and inspect evaporator coil
Analyze amperage draw
Inspect heat exchanger and flue
Test capacitors, relays, and heat strip operation
Check compressor, defrost, and damper operation
OVER 800 FIVE-STAR REVIEWS, RATED 5.0 IN GOOGLE!
We are committed to hiring the best team so you can trust that your home will be cared for the way it deserves. Don’t just take our word for it—our customers consistently share great things about their experience with us.
As a locally owned and operated business, we take pride in delivering the highest level of service because we genuinely value every customer we serve.
OUR CUSTOMERS LOVE US!
"Needed HERO to come out again to verify some work done on a previous repair. They remain the BEST (and our technician Cedrick is second to none). Couldn’t ask for more from an HVAC provider.
Cedrick texted prior to arrival, arrived on time, and completed our semi-annual maintenance service quickly and efficiently. I’ve used Hero (formerly Custom Climate) for years, and I wouldn’t hesitate to recommend them to others. Thanks for the great customer service!"
— Raymond I.
"Responsive and quick appointments. They arrive on time, keep me posted on the findings and recommendations for maintenance and repair (and give me all options, not just the costly replacement option), and provide pictures and documentation of what they see.
Professional, courteous of my time and my home. Super easy to work with. Text reminders for regular maintenance. They really know how to operate a business."
— Jairy H.
"When I called for an annual tuneup of my heating system it turned out that my previous company had been sold to Hero. When I looked them up I saw all the outstanding reviews & I was reassured about using them.
Well they have all these great reviews for a reason! Outstanding customer service and good pricing. I especially like the text message with my technician’s name, photo, and a little bit about him – what a nice touch!"
— Naomi W.
SERVICING
Charleston
North Charleston
Mount Pleasant
Summerville
Goose Creek
Daniel Island
West Ashley
And All Surrounding Areas!