What Does It Mean to Be Licensed, Bonded and Insured as an HVAC Contractor?

Licensed, Bonded and Insured Explained

Homeowners in the Charleston, North Charleston, West Ashley, and Mount Pleasant areas want to feel secure that their chosen HVAC techs can be trusted to perform excellent work. Hiring a licensed, bonded and insured contractor provides a comforting level of security to homeowners in the event that problems arise with the services received. Understanding the difference between the levels of protection afforded by being licensed, bonded, and insured can help homeowners make informed decisions.


Licenses are issued by local or state governments as required by the law. A government licensing board typically issues a license only after a contractor has demonstrated competency through testing or passing an accredited program. Licensed contractors are required to renew their licenses regularly to ensure they continue to meet the minimum requirements for their field. Licensing requirements vary greatly between local governments and the various states. In South Carolina, HVAC owners are licensed by the South Carolina Labor, Licensing, and Regulation Board. Contact the Board to understand the licensing requirements.


Bonding means that the contractor has purchased a surety bond that serves as protection for customers should there be issues with the completion of the job. The surety bond compensates customers in the event of poor workmanship, incomplete work, or if the contractor neglects to pay for the required work permits or materials. In the event that a customer receives subpar or incomplete service, the customer can pursue the bonding company for compensation. Many licensing boards require that contractors are bonded before they can obtain licensing.


Insurance held by a contractor serves two purposes. First, the insurance provides compensation should the customer’s home or property be damaged during the course of the job. Second, the insurance protects the contractor in case any of their workers are injured on the job. Hiring an uninsured contractor can result in the customer being responsible for paying for damages or injuries sustained while the contractor was on the job.

The experts at HERO Heating & Air are fully licensed, bonded and insured, and offer heating and air conditioning services to meet your needs. For additional information on our services, please contact us today.

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