FAQ

  • HVAC

    • What is HVAC?
      HVAC is short for Heating, Ventilation, and Air Conditioning. HVAC is most often used to depict the whole heating and cooling system consisting of ductwork, air filters, humidification controls, and registers.
    • What regular maintenance do heating and air conditioning systems need?
      The most important part of HVAC maintenance aspect is maintaining unrestricted air flows. Dust, dirt, and debris are an HVAC system’s worst enemies. Whether it’s an indoor or outdoor unit, you must keep all filters clean and heat exchangers and coils free of restrictions.

      We recommend that your heating and cooling system be checked and serviced twice a year; ideally a spring and autumn tune-up. Also, we recommend that you change your filter regularly, depending on the type of filter you have. This alone can eliminate many of the most common problems that need fixing and can significantly reduce the likelihood of a serious breakdown.

    • Why do I need to change my air filters regularly?
      Regular filter replacement helps your heating and cooling system operate at peak levels and improves indoor air quality. It is important to change filters regularly to ensure proper air flow and to keep your home free from dust, allergens, and germs. Depending on the type of filter you have, you may require weekly or monthly filter replacements. Your HERO Heating & Air Experts service or installation technician will recommend the ideal filters and replacement schedules for your unit(s).
    • How do I know if my AC unit is big enough?
      Bigger isn’t always better; its performance and efficiency that count. Before purchasing a replacement system you should always make sure your system is sized properly to match your needs and budget. Your HERO Heating & Air Expert will thoroughly assess your home and comfort requirements to determine the proper size and make the appropriate recommendation.
    • How can I increase the efficiency and life of my home's heating and cooling systems?
      A few quick tips:
      • Clean and replace your filters frequently.
      • Install shades, drapes, shutters, or screens on windows that are exposed to extreme sunlight to keep room temperatures at moderate levels.
    • How healthy is my indoor air?
      According to studies created by the U.S. Environmental Protection Agency, exposure to air pollutants indoors can be 100 times higher than outdoors. Frequent dusting and vacuuming can help reduce the amount of dust and dust mites present in your home. However, not all airborne particles can be eliminated. Filtration devices can help eliminate particles that are too small to be caught by a vacuum. Some filtration devices include UV light units, air filters, energy recovery ventilators (ERVs), heat recovery ventilators (HRVs), and electronic air cleaners. A health report card from the Heros at HERO Heating & Air will provide the information about which indoor air improvement devices are right for you.
    • At what temperature should I set my thermostat?
      Temperature settings depend on the time of year and your personal preferences. In the summer, the average temperature setting is 70°-75°. In the winter 68°-72° is the norm. Remember, when leaving your house; try to avoid drastic temperature changes. Do not set your temperature back more than 5°; this will cause your unit to work harder to achieve the desired temperature setting.
    • How do I know if I need a HVAC replacement or repair?
      Is it making strange noises? Is it cooling or heating all areas of your home sufficiently? Has it been taking longer to cool down or heat up? Have your utility bills been rising for no apparent reason? Any of these are signs that you may have a problem that needs service. In most cases, the longer you delay, the worse any underlying problems will get. So be sure to contact HERO Heating & Air to check out your system whenever you notice anything out of the ordinary.